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AGENDA
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Monday, June 14 (Click on the session title to see an abstract)
7:30am Registration open

8:30-9:30 am Keynote Presentation

Rebuilding Relationships Through Effective Communications

Speaker:
Tim Armour
Managing Director
Morningstar
Click here to download a copy of the presentation


9:30-9:45 am Break

9:45-10:45 am Getting Clued In to the Practice of Experience Management

Speakers:
Lou Carbone
CEO, ExperienceEngineering

Best Practices in Marketing Communications

Speaker:
Carolyn Valiquette
General Manager, Print on Demand Initiative (PODI)

Click here to download a copy of the presentation


10:45-11:00 am Break

11:00 am-12:30 pm Managing Shareholder Communications Costs

Moderator:
Mark Decollibus, Senior Strategist, Art Plus Technology
Panel:
Dave Maher, VP Corporate Marketing Services, Fidelity Investments
Kyle Purcell, Manager of Shareholder Communications, T. Rowe Price,
Bill Roche, CEO, Dynagraf
Click here to download a copy of the presentation

Composition Tools - An Analyst Shoot-out

Speakers:
Elizabeth Gooding
President & CEO, Art Plus Technology, Inc.
Panel
Kemal Carr
President, Madison Advisors
Carolyn Valiquette
General Manager, PODI
Rich Medina
Senior Research Analyst, Doculabs
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12:30-2:00 pm Lunch & Networking Break  - Exhibits Open

2:00-3:00 pm Designing Award-Winning Statements


Speaker:

Deborah Ryan
Director, Wystar Global Retirement Solutions
 

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Sixteen Scandals: Rebuilding Trust & Addressing New Compliance Challenges

Moderator:
Elizabeth Gooding, President & CEO, Art Plus Technology
Speakers
Phil Edwards, Managing Director, Standard & Poor's;
Neil Bathon, President, Financial Research Corporation
Russ Kinnel, Director of Mutual Fund Research, Morningstar

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3:00-3:15 pm Break

3:15-4:30 pm Getting Personal

Speaker:
Cam Shapansky and Brent Klassen Partners, Blue North

Selecting and Integrating Content Management Products

Speaker:
Jeetu Patel
Executive Vice President, Doculabs

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4:30-6:30 pm Cocktails & Networking - Exhibits Open

TUESDAY, JUNE 15

7:30 - 8:30 am Registration and Networking

8:30-9:30 am Designing Documents that work

Speaker:
Cheryl Kay
Vice President, Art Plus Technology

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E-mail Accountability & Compliance

Speaker:
Priscilla Emery
President, e-Nterprise Advisors
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9:30-9:45 am Break

9:45-10:45 am A Plan Analysis That's a Cut Above

Speakers:
Donna Wong
Director e-business Solutions, Manulife Financial
Nick Romano
President & CEO, Prinova Technology

New NASD Regulations & Crisis Communications

 

Speaker:
Pat McAnally
Senior Director- Professional Services, SunGard Data Systems

Click here to download a copy of the presentation


Click here to download the 2004 NASD BC requirement
Click here to download the NASD bcp template
Click here to download the NASD BC Notice to Members

10:45-11:00 am Break

11:00 am- 12:00 pm Post Merger Redesign - Keeping the Dream Alive

Speaker:
Cheryl Kay
Vice President, Art Plus Technology

Click here to download a copy of the presentation  

Overview of FCS Portfolio Award-Winners

Speaker:
Bill Wreaks, President, Financial Communications Society

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12:00-1:30 pm Lunch & Networking break - Exhibits Open

1:30-2:30 pm Best Practices in Online Advisor Resources

 

 

Speaker:
Michael Ellison
Vice President, Corporate Insight

Archive Vendor Shootout


Moderator:
Donna Wong, Director, eBusiness Solutions, Manulife Financial
Speakers:
Ray Dieter
Regional Vice President, INSCI
Ron Radojkovic
Senior Director for EDM Operations, Group1
Mike Fee
Director of Banking, Financial Services
Mobius

Curtis Thompson
Data Impact

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2:30-2:45 pm Break

2:45-3:45 pm Best Practices to Attract & Capture Online Leads for Financial Services


Speaker:
Sherri Neasham
Founder & CEO, FinanCenter

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Making Personalization Work: A Technical Perspective


Speakers:
Elizabeth Gooding
President & CEO, Art Plus Technology
Andrew Seibert
General Manager & Editor, SmartMoney Custom Solutions
Pat McGrew
Director of Document Solutions, Pitney Bowes Management Services
Robert Reeder
Chief Technology Officer, W.A. Wilde

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3:45-4:00 pm Break

4:00-5:00 pm Content Delivery: Meeting the Demand for Web-Based Access



Speaker:

Ray Dieter
Regional Vice President, INSCI
Milind Agtey
Chief Operating Officer of Corporate Services, INSCI

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Strengthening Your Brand by Simplifying the Client Experience

Speakers:
Madeleine Yates
Director-Total Merrill Marketing, Merrill Lynch
Max Dietshe
Senior Consultant, Addison


5:15-5:30 Conference Closing / General Remarks

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