The Financial Communications Forum 2006
    
Platinum




Established in 1988, Boston-based Art Plus Technology (APT), Inc. is the only independent consulting firm that offers both award-winning document design capabilities as well as expertise in automated document production. APT optimizes printed and electronic communications for clients through the combination of knowledge, creativity, and technology. APT sponsors the annual Financial Communications Forum, which focuses on the latest issues and strategies in printed and electronic financial communications. For more information about Art Plus Technology, please visit www.artplustechnology.com.
Gold




Exstream's Dialogue enterprise personalization software helps financial organizations around the world connect with their customers through higher quality, fully personalized communications delivered through batch, real-time and interactive channels. Companies like KeyCorp, Fidelity Investments, HSBC, JPMorgan Chase, and Merrill Lynch use Dialogue to create, manage, and deliver personalized communications-from high-volume bank, brokerage, and credit card statements to interactively generated account opening materials, institutional reports, and client reviews. Customers get to market as much as 85 percent faster, reduce document production costs up to 80 percent, and improve customer satisfaction with clearer, more relevant communications.





First Data is a leading provider of electronic commerce and payment solutions for businesses and consumers worldwide. First Data provides a suite of communication services that makes customer communications, such as statements, bills, notices, alerts, etc., a strategic advantage. First Data can integrate with our clients' CRM, call center, and marketing systems to provide life-stage communications, targeted marketing, and pro-active action alerts.Our revolutionary solution set enables clients to communicate at an individual level with customers across multiple communication channels(print, e-mail, telephone, and text-messaging)- dramatically increasing customer loyalty and reducing customer service costs.





Group 1 Software, a Pitney Bowes company, develops an integrated Customer Communication Management (CCM) solution, which serves to consolidate, cleanse and enrich client data, and generate personalized communications for physical and electronic delivery, customer care and efficient business processing. Group 1 Software solutions are used by over 3,500 organizations worldwide, including 7 of the world's 10 largest Financial Services firms. Please visit booth #104 or www.g1.com to learn more.





NewRiver provides industry-leading intelligent compliance solutions that deliver significant cost savings, while improving client communications. Powered by NewRiver's patented process technology for the daily capturing and processing of all mutual fund filings in the SEC's EDGAR system, NewRiver compliance solutions are unrivaled in their level of accuracy and timeliness.

NewRiver solutions include integrated portfolio-specific electronic and print-on-demand delivery of investor compliance documents (mutual fund prospectuses, supplements annual and semi-annual reports, etc.) to plan sponsors and participants, as well as a data-driven publishing system that provides cost-effective enrollment and other plan-related marketing communications-regardless of the plan size.






Xeikon America sells the complete line of Xeikon color presses. With its sales, technical and marketing support, Xeikon America is able to help customers who purchase its equipment build a profitable business. With Xeikon presses, commercial printers are now enjoying success in the market with top speeds, unsurpassed digital print quality and low total cost of operation. The flagship product of the company is the Xeikon 5000 digital color press. It was launched at the drupa 2004 and has taken the digital printing world by storm. Whether it is the print quality, productivity or reliability, the Xeikon 5000 is proving to be simply “unbeatable”. Xeikon America is a wholly owned subsidiary of Punch International.
Silver




Computershare Document Services Monthly statements are your connection with your customers. Computershare's Connect solution offers you a way to provide your customers with visually appealing statements that maximize communication impact with target marketing capabilities, utilizing graphics, while minimizing cost. Optional online delivery can provide additional cost savings! Contact us today at 630-568-0200 or cds.info@computershare.com Or visit us on the Web at www.computershare.com/us/ds.





Corporate Insight is a unique, full-service market research and consulting firm with a 12-year record of providing competitive information to the financial services industry. Our incisive and up-to-date qualitative and quantitative analysis (online and off), vast archive of marketing and website design, navigation and functionality best practices, and timely coverage of issues that matter most are only a few of the reasons CI is regarded as the gold standard for competitive intelligence. Clients rely on our Monitor services, website audits and custom research findings for timely and comprehensive information to understand the customer experience delivered by leading banks, brokerages, credit card and mutual fund companies. Covering products and services, marketing communications, promotions, customer statements, confirmations, service processes, website competencies (both public and private), and much more, clients are able to integrate this valuable information into their planning and decision making processes to support business growth and retention.





Document Sciences, the leader in dynamic content publishing solutions for the financial services industry, provides solutions for automating the creation and delivery of customer communications, speeding time to market and driving customer loyalty. Its solutions are built on an open, standard architecture which include an intuitive design interface for the creation of personalized statements, contracts, correspondence, billing notices and marketing collateral, for both web and print channels. For more information, visit www.docscience.com.





DSN, Inc. is a leading provider of professional services, systems integration and application hosting (F.A.S.T.) in the document composition industry. Since our inception in 2000, we've been providing end-to-end solutions to industry leaders in the financial services, insurance and utility markets. Our world class services consist of detailed analysis and strategy sessions, impartial technical reviews, systems implementations and integration with exceptional post-implementation management and support. Please visit our website at www.docsolutionsnet.com for more information on our toolbox, F.A.S.T. and how to contact us.





DST Output, a wholly owned subsidiary of DST Systems, Inc., provides integrated print and electronic statements and other communications for the brokerage, banking, mutual fund, insurance, and defined contribution industries. As the largest third-party First-Class mailer in the United States, DST Output produces more than 2.1 billion customer communications a year from its state-of-the-art facilities in North America. IndustryWeek magazine has included one of those facilities in its list of





Emtex Software is the leading provider of document output management solutions. The Emtex Intelligent Suite provides the Production Intelligence workflow solutions for data centers and large and medium-sized transaction and POD production environments with print management, accounting as well as high volume production and document-level tracking. With offices in the UK, USA and Canada, Emtex Software and Emtex Ltd. enable organizations with high volume, mission critical document production requirements to materially increase their profitability, by improving the efficiency of the output function and the communication and service to its customers. Since its founding in 1992, Emtex solutions today are installed in over 800 production sites worldwide across vertical industries, including companies on the FORTUNE Global 500(r).





GMC Software Technology is a leading provider of open standards document design, composition and production solutions. The GMC PrintNet solutions suite includes PrintNet T Triple Suite for business transaction, promotional, one2one communications; PrintNet OM enterprise output management; and a suite of web tools for document design, approval and live data proofing.





Hewlett-Packard Company The shift to digital technology is driving the greatest growth in the graphics printing market, and HP is the company best positioned to leverage this opportunity by offering a complete portfolio of digital printing solutions supported by shared color management technologies. Focused on high-quality output and versatility to meet a diverse range of customer needs, the HP graphics arts portfolio features a broad array of digital printing systems, industry-leading inks for each application, a strong partner network, and an extensive selection of quality media. The recently expanded lineup enables print service providers to serve as one-stop digital print shops and capture their digital difference. HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Oct. 31, 2005, HP revenue totaled $86.7 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at www.hp.com. Information specific to Graphic Arts market is available at www.hp.com/go/graphic-arts





One of the leading provider of graphic communications solutions worldwide, Kodak offers image capture systems; professional color, copydot, and high-speed document scanning systems; inkjet printing and proofing systems; workflow and color management software; thermal imaging devices for film, plates, and proofs; high-quality proofing media, printing plates, and recording film; on-demand color and black-and-white printing systems; data storage products; and professional services. www.graphics.kodak.com.





Founded on the principle of process first, technology second, the professionals at New Media Technologies create highly personalized customer communications for the Financial Services industry. For more than a decade our people have developed focused solutions ranging from Welcome Kits, Account Openings, Confirms, Monthly Statements, to complex Tax Statement Reporting. We help customers improve targeted cross selling efforts through disparate platform data integration, market segmentation and enhanced statement composition. We offer senior-level expertise with the industry-leading document composition tools and technology on the market today but are beholding to none, making us uniquely qualified to provide uncommon expertise





Personix is a leading provider of business-critical products and services to the financial services sector including cards (ATM, debit, credit, gift, HSA and other prepaid cards), PINs, transaction statements, trade confirmations, tax forms, direct mail, referral and denial letters, premium notices, bills, welcome kit mailings, and electronic document delivery. Personix offers its Web Client Control Center (WC3) for online order and inventory lookup, messaging, inserting, special handling and online reporting.





Prinova, Inc. provides innovative document design, development and delivery solutions for the large volume document delivery market. Prinova helps companies achieve savings, flexibility and integrity in the document development process through an integrated design development approach that reduces project development and testing efforts up to 30 percent, and mitigates post-production maintenance costs. Post implementation, Prinova offers a specialized client care program for ongoing document evolution and support. Fortune 1000 companies in the financial services, retail and utilities industries that partner with Prinova experience faster time to market, reduced costs and more profitable customer relationships.





PrintSoft provides Financial Services corporations in 50 countries around the world with the worlds most powerful and proven document composition and production automation language. PrintSoft's Xplor award-winning DeskDirect desktop mail automation system offers a unique way to drive cost and time out of routine desktop correspondence. Corporations can save literally millions of dollars per year with this technology. PrintSoft has in excess of 5500 licenses with more than 1500 clients. It is a business of Australia Post.





Rapid Solutions Group is a leading digital communications company. Serving companies in the Financial Services, Healthcare, Pharmaceutical and Technology sectors, Rapid Solutions Group designs and delivers powerful, result-based communications. Leveraging advanced digital technology, combined with application development, creative design, digital and offset print and fulfillment expertise, we provide our customers with relevant communication solutions. Strategically located production facilities in New York, California, Chicago and Kansas City provide unparalleled speed of delivery while ensuring real-time disaster recovery. For more information, please visit our website www.rapidsolutionsgroup.com or contact us at 1-877-RAPID-SG.





At Xinnovation, we focus on designing, building, and delivering document and presentation automation tools for the financial services market. Our team of industry veterans brings unparalleled experience in the complete life-cycle of document creation, control, and distribution. We help financial institutions nationwide realize dramatically improved business results with state-of-the-art technology.






Association




The Communications Research Institute (CRI) is an independent, not-for-profit membership body with a charter to improve communication between organizations and the public. Since its formation in Australia in 1987, the CRI has earned a global reputation as a think tank and testing laboratory for the latest methods in document design and testing. The CRI has carried out more than 200 client engagements in UK, Europe, North and South America. The CRI publishes case studies and research papers on its Web site. The CRI is represented at this conference by Wes Ervin, who is a member of the CRI Board of Governors





The International Institute for Information Design was founded to develop research and practice in optimizing information and information systems for knowledge transfer in everyday life, business, education and science. Since 1995 IIID has staged eleven interdisciplinary, international conferences, branded as





The Center for Writing, Language, and Literacy, with faculty from the Department of English, represents expertise in applied linguistics, technical/professional communication, and second-language acquisition. The objective of the Center is to identify and support research initiatives that can attract federal and private funding and contracts in the areas of writing, language, and literacy. The Center offers expertise on a wide range of communication issues, including Homeland Security, Health Literacy, Language and the Law, Financial Information, and Educational Curriculum and Professional Development and Assessment.
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